What’s your game? Our client’s game is supplying athletes with the highest quality equipment!
For a company leading the sporting goods industry, we are hiring a Order Management Specialist.
Would you like to join? The ball is in your corner!
- Managing logistics: importations, exportations, bonded storage, shipments & deliveries from warehouse and inventory control;
- Receiving order requests through different channels;
- Assisting with placement of orders;
- Preparing of needed documents for customs clearances like invoices, packing lists, notes, insurances;
- Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
- Understanding and knowledge of sporting goods industry and sports business;
- Proven customer support experience;
- Familiar with CRM and WMS systems and practices;
- Customer orientation and ability to adapt/respond to different types of characters;
- Excellent communication and presentation skills;
- Ability to multitask, prioritize and manage time effectively;
- Fluency in Dutch and English.