IT Technical Consultant, Observability

We are looking for a Technical Consultant with experience in IT operations, monitoring, and observability. You will support customers in improving visibility across their infrastructure, applications, and services.

In this role, you will act as a trusted technical advisor for customers. You will deliver product demonstrations, guide clients through proof-of-concepts, and help organizations strengthen their monitoring and performance capabilities.

Key Responsibilities:

• Engage with customers to understand their monitoring, observability, and performance requirements.

• Deliver technical product demonstrations, solution walkthroughs, and workshops both online and on-site.

• Translate customer needs into effective monitoring and observability architectures for networks, servers, and applications.

• Support pre-sales activities, including responses to RFPs, RFIs, and technical clarifications.

• Guide customers through onboarding, configuration, and adoption of observability solutions.

• Provide feedback to product teams to improve features, documentation, and overall user experience.

• Represent the company at conferences, webinars, user groups, and industry events.

• Stay informed about new product capabilities, observability trends, and cloud-native technologies.

Required Skills & Competencies:

• Hands-on experience with monitoring or observability tools such as Datadog, Dynatrace, AppDynamics, PRTG, SolarWinds, Grafana, or New Relic.

• Familiarity with container technologies such as Docker or Kubernetes and cloud monitoring (AWS CloudWatch, Azure Monitor, or Google Cloud Operations).

• Basic understanding of OpenTelemetry, distributed systems, or APM concepts is an advantage.

• Strong analytical and troubleshooting abilities.

• Excellent communication and presentation skills for both technical and business audiences.

• Professional proficiency in English and Dutch.

• Ability to work with customers throughout the full pre-sales and implementation cycle.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Systems Engineering, or a related field.

• 3-5 years of experience in IT operations, monitoring, observability, or system engineering.

• Experience with performance monitoring for networks, servers, applications, or cloud environments.

We offer:

• Attractive remuneration package.

• Up to 30 vacation days and an additional 12 public holidays based on a 40 hour working week.

• Pension contribution to a tailor-made pension scheme.

• Training, certification support, and access to continuous learning resources.

• A collaborative international environment with opportunities for professional growth.

Ready for this new challenge? Apply now and let’s get in touch!

Octagon Professionals International is a full-service recruitment and HR services firm with 38 years of experience in the European and international market. Our large network of professionals across multiple functional areas, and multinational team provide flexible solutions customised to individual client needs.

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