Sales and Office Administrator

Based in The Hague, Netherlands, this role combines day-to-day office leadership with hands-on support for our global business operations. You’ll serve as the company’s representative in the Netherlands and play a key role in ensuring that local administrative tasks are handled smoothly and in line with corporate policy.

At the same time, you’ll work closely with our Sales, Finance, and Systems teams to support CRM operations, reporting, and sales performance – especially through Salesforce.

This is a dynamic, cross-functional position where no two days are the same. It’s perfect for someone who enjoys working independently, communicating across teams, and keeping operations running seamlessly.

Duties/ Responsibilities

Sales Admin Duties:

• Support the Sales, Marketing, Product, systems, and finance teams with customized reporting and dashboards (in CRM)
• Work with the Systems and Sales teams to create and maintain integrations, reports, and user/customer usage analytics and dashboards
• Support Sales with regular review meetings focused on pipeline and forecasting accuracy improvement
• Support the Sales team and the Management team with forecasting information
• Support Finance and Sales in payment automation reporting

Office Related Duties:

• Maintain organized and accurate records, documentation, and files, particularly more complex and sensitive files such as government, financial, and customer-related documentation, as per company requirements
• Oversee telephone services, email correspondence, and mail distribution for the Netherlands office
• Communicate directly with the government, financial, and customers (in Dutch or English) as required to support business requirements, such as tax filings, etc.
• Translate Dutch documents into English for company colleagues to assist with communications and business processes, and procedures

Accounting/Finance Support:

• Act as support for Accounts receivable and collections via Salesforce
• Acts as a contact for vendors, maintaining positive working relationships
• Draft/create purchase orders, utilities, etc., for office-related purchases, in accordance with the company purchase request policy, and follow up on outstanding orders
• Ensure maintenance of complete and accurate vendor files (in QuickBooks and hardcopy)
• Regular follow-up with clients (internal or external), as required
• Contribute actively to improving and maintaining the company’s procedures and policies, and training

Qualifications & Requirements:

• 3+ years of hands-on office administration or operational support, ideally in a fast-paced or software-driven environment
• Must hold Dutch citizenship (legal requirement for representation duties)
• Fluent in Dutch and English, both spoken and written
• Minimum of 3 years of experience supporting Sales, Finance, or Systems teams, with strong exposure to Salesforce or a similar CRM
• Solid understanding of sales processes, CRM workflows, and financial tracking
• Excellent organizational and communication skills, with a sharp eye for detail
• Comfortable collaborating with senior leaders and cross-functional stakeholders
• Strong command of Microsoft Office, particularly Excel
• Able to manage priorities independently and balance routine tasks with project-based work
• Curious, proactive, and eager to contribute to operational improvement

Nice to have:

• Previous experience using QuickBooks
• Background in a SaaS or software company working with B2B or public sector clients

Education:

• Degree in Business Administration, Accounting, or a diploma in Office Administration or related field strongly preferred